Administrative Operations Manager

Introduction to the role

Royal Stouffville Golf Course (www.royalstouffville.com) is looking for a full-time Administrative Operations Manager. This position has the day-to-day responsibility for the administrative support and operations teams of the Region including, training, safety, development and implementation of policies, facilities and office management.

Type of the Position: Full-time Permanent

Work Location: 14248 Hwy 48, Stouffville, ON L4A 7X3

Salary: $32-$40 per hour, 40 hours per week

Responsibilities:

·        Coordinating and scheduling all activities and services/sessions

·        Ensuring compliance with established company policies and procedures

·        Managing the office within budget guidelines to include supply purchases, equipment upgrades, and labor costs

·        Maintaining accurate and up-to-date members/customers records

·        Achieving revenue goals by effectively managing members/customers scheduling, staff productivity, collections and receivable, and miscellaneous operations expenses

·        Maintaining office and property cleanliness and safety and reports and/or corrects hazards when necessary

·        Monitoring employee time, attendance and reimbursement programs

·        Review business processes for efficiency, simplification, and automation

·        Work with the training team to maintain department training manuals and to identify training gaps

·        Support teams on tasks related to human resources paperwork including time card approvals, new hire paperwork, and administrative services and facilities logistics

·        Providing impeccable customer service to members, customers, and other function teams

Qualifications:

·        Have a Bachelor’s Degree in Business management or a related field

·        Minimum of 5 years of related experience in a complex organization required

·        Can maintain a high level of professionalism when facing difficult situations and when delivering feedback to staff members

·        Can effectively learn, perform multiple tasks, and organize work in a systematic and efficient fashion

·        Display a strong standard of ethics and compassion towards clients and their families

·        Strong interpersonal skills and a passion to work with people across levels, functions and programs to build a strong coherent institution.

·        Strong analytical and strategic thinking capabilities.

If you are interested in this position, please send your resume to royalstouffvillegolf@gmail.com.