Wasaya Airways

Relief agents will represent Wasaya Airways LP interests at the community level.

Duties and Responsibilities


  • Communicate with Wasaya Airways LP Operations regarding the planned movements of Wasaya Airways LP passenger and cargo flights
  • Actively solicit within the community for charter work and passengers for scheduled flights
  • Utilize radio & available media to develop and advise community of promotions, rates, etc.
  • Handle air to ground radio communications with incoming aircraft providing the local altimeter setting, wind information and provide airport and local weather reports
  • Meet all Wasaya Airways LP aircraft and ensure bags and cargo are unloaded in a timely and efficient fashion
  • Ensure that all passenger (identify special-needs passengers) and cargo traffic or special shipments are checked in and receives the proper documentation as per Wasaya Airways LP policy
  • Ensure that all passengers and shipments have completed the necessary ticket and waybill documentation
  • Represent Wasaya Airways LP in the community in a friendly, positive and helpful fashion
  • Attend required training sessions and perform other duties as assigned by Wasaya Airways LP
  • Ensure accurate and prompt completion of Daily Sales Reports
  • Prompt remittance of all Wasaya revenue through preauthorized mediums
  • Meet and perform flight check in duties for Charter flights when required
  • Perform and uphold Wasaya’s Customer Care Commitments to both internal and external customers
  • Any other related duties as assigned

Skills and Qualifications



  • High school diploma or equivalent is an asset
  • Must provide a reference letter from Chief and Council
  • Previous experience with radio communication would be an asset


  • Must be able to work with minimal supervision
  • Proven mechanical abilities
  • Strong customer service and troubleshooting skills
  • Exceptional conflict resolution, negotiation, and objection handling skills
  • Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
  • Able to effectively communicate both verbally and in writing
  • Able to work well under pressure and with minimal supervision
  • Strong attention to detail
  • Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
  • Computer literate, including effective working skills of MS Word, Excel and e-mail
  • Professional appearance and manners
  • Strong work ethic and positive team attitude
  • Must have excellent organizational skills
  • Must possess a high level of honesty and integrity


  • Ability to communicate in Oji-Cree or Ojibway


  • Ability to lift up to 50 lbs; Repetitively
  • Manual dexterity
  • Must work irregular hours
  • Overtime as required
  • Weekends may be required
  • Work indoors and outdoors
  • Travel may be required


If you are interested in this position, please sub-mit your resume and cover letter to:

Human Resources
Wasaya Airways LP
201 Kelner Pl.
Thunder Bay, ON P7E 6V3
Fax: (807) 789-1645
Email: careers@wasaya.com

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