Investigate new travel areas, hotels and other amenities, Sell travel products and travel insurance,Prepare marketing materials, Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events,Calculate costs, process refunds and attend to other financial transactions, Attend to cancellations and schedule changes, Develop contact lists, Provide travel information to clients regarding destinations, transportation and accommodation options and travel costs, and recommend suitable products, Make transportation and accommodation reservations using computerized reservation and ticketing system.
Work Conditions and Physical Capabilities – Tight deadlines, Repetitive tasks, Attention to detail,Sitting, Work under pressure.
Personal Suitability – Reliability, Judgment, Excellent written communication, Organized, Client focus, Excellent oral communication, Team player, Flexibility, Effective interpersonal skills,Initiative.
Geographical Areas of Specialization – Canada, United States, Western Europe, Central Europe,Eastern Europe, Northern Europe, Mexico and Central America, South America, Caribbean, Africa,North Pacific, South Pacific, Asia.
Travel Bookings – Business travel, Government travel, Leisure travel, Individual travel, Group travel,Domestic travel, International travel, Adventure travel, Cruise ship.
Work Setting – Corporation or company ticket office, Travel wholesale company.
Responsibilities – Supervise clerical staff or other travel counsellors, Manage difficult situations with customers,Perform general office duties.
Education – Secondary (high) school graduation certificate
Experience – 5 years or more
Business Equipment and Computer Applications – Galileo, Travel software packages, Sabre, Amadeus, Apollo, MS Office.
Who can apply for this job? – Only persons who are legally allowed to work in Canada can apply for this job. If you are not currently authorized to work in Canada, do not apply as the employer will not consider your job application.
How-to-apply instructions – send resume and cover letter to email@example.com.